8x8 & Next Telecom

8x8 cloud solutions help businesses transform their customer and employee experience. With one system of engagement for voice, video, collaboration and contact centre and one system of intelligence on one technology platform, businesses can now communicate faster and smarter to exceed the speed of customer expectations.

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8x8 is great for professional offices

“As a busy law practise, we have a team of busy lawyers, assistants and staff. We need to see easily who is available, we need to message, share documents and have audio and video conferences with clients and other lawyers.”

Key Features Required

  • All Standard PBX Features
  • Advanced features with integration options
  • Presence and availability
  • Unified Communications features
  • Video & Audio conferencing features
  • Call Recording

Key Benefits

  • No impact on productivity
  • Fast user acceptance & uptake
  • No special cabling or ports
  • Users can use handsets or headsets or a mix
  • Grow into a UC environment

8x8 is great for consultants

“We are a small IT recruitment company with three staff. We have specific needs around the Telephone system that we have been struggling to get from off the shelf solutions. Communications is key to our business and we spend all day on the phone. Our main pain points are getting integration into out CRM, recording client interviews, staying in touch day to day is difficult when we are not always in the office. We are also recruiting out of Australia need a simple solution for Australian customers.

Key Features Required

  • Must be a soft phone system no phones on desks
  • Need to record conversations
  • Integration into Bull Horn CRM
  • Australian Number
  • Messaging between staff members
  • Reduced call changers

Key Benefits

  • Soft phones provide the flexibility required
  • Call recording allows for interview transcribing
  • CRM integration provides huge efficiency benefits
  • International presence with AU Number
  • Unlimited NZ & AU Calling saves money

Start your journey today and get in touch to discuss the best telecommunications solution to suit your business.

Contact Next Telecom